To cancel a ticket and claim a refund, it is mandatory to follow the cancellation rules set by the Indian Railways:
1. E-tickets can be cancelled through the IRCTC website, Mobile App or from any online portal from where you booked your ticket, whereas counter tickets need to be cancelled at any of the PRS (Passenger Reservation System) counters.
2. For cancellation of E-tickets booked through IRCTC, a valid mobile number and email ID registered with the ticket should be provided.
3. Partial cancellation of tickets is allowed for some categories like family tickets, wherein cancellation can be done for individual passengers and not for the entire ticket.
4. Online cancellation is not available for certain types of train tickets like Foreign Tourist Quota, Tatkal tickets, etc. These tickets need to be physically cancelled at a PRS counter.
Class of Travel | Cancellation Charges 48 hrs before | Cancellation Charges 12 to 48 hrs | Cancellation Charges Less than 12 hrs and up to 4 hrs |
AC First Class/Executive Class | Rs. 240 | 25% of fare, min. Rs. 240 | 50% of fare, min. Rs. 240 |
AC 2 Tier/First Class | Rs. 200 | 25% of fare, min. Rs. 200 | 50% of fare, min. Rs. 200 |
AC 3 Tier/ AC Chair car/ AC 3 Economy | Rs. 180 | 25% of fare, min. Rs. 180 | 50% of fare, min. Rs. 180 |
Sleeper Class | Rs. 120 | 25% of fare, min. Rs. 120 | 50% of fare, min. Rs. 120 |
Second Class | Rs. 60 | 25% of fare, min. Rs. 60 | 50% of fare, min. Rs. 60 |
Assured Flex is one of the most amazing features of the ixigo app that provides FREE CANCELLATION and Reschedule on train bookings to users. So, if you are unsure of your travel plans, then no need to stress as you can still get full refunds.
Top benefits of Assured Flex?
How many hours before the train departure do I need to cancel my booking to avail free cancellation?
It is advised that you cancel your booking at least four hours before the scheduled departure of the train or before the chart preparation (whichever is earlier) to get a full refund.
Cancellation charges for I-tickets, RAC (Reservation Against Cancellation), and waitlisted tickets follow different rules:
The amount of refund depends on the timing of the cancellation and the type of ticket. Please refer to our cancellation charges table for details.
Yes, you can cancel your ticket on the date of the journey, up to 4 hours for confirmed tickets and up to 30 minutes for RAC/waitlisted tickets before the scheduled departure of the train.
Cancellation Charges Less than 12 hrs and up to 4 hrs | Cancellation Charges 12 to 48 hrs | Cancellation Charges 48 hrs before |
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